Help
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Email
The fastest way to reach us. We answer within one working day, usually the same day.
hello@getfurfix.comTrade & wholesale
Groomers, shops, vets and daycares — this one goes straight to the trade inbox.
Open a trade accountOrder help
Delivery timings, changes and returns are answered in full on the help pages first.
Read the FAQ
If your dog is unwell
Please contact your vet. We can help with grooming and with our products, but we can’t give veterinary advice and won’t try to.