Last Updated: 1st June 2026
 

Welcome to FurFix®.
These Terms & Conditions govern your use of www.getfurfix.com and the purchase of products from us.
 

By using our website, you agree to these Terms & Conditions.
 

About Us

FurFix® is a trading name of Enkay Academy Ltd.
 

Website: www.getfurfix.com

Email: hello@getfurfix.com
 

Products

We make every effort to ensure that product descriptions, images and prices are accurate.
 

Colours may vary slightly depending on screen settings and product photography.
 

Orders

When you place an order, you will receive an order confirmation email.
 

A contract between you and FurFix® is formed when we accept and dispatch your order.
 

We reserve the right to refuse or cancel orders where necessary.
 

Pricing

All prices are shown in Pounds Sterling (£).
 

Where applicable, VAT will be displayed at checkout.
 

We reserve the right to change prices at any time.
 

Payment

Payment must be made in full at the time of purchase.
 

We accept payment through secure third-party payment providers.
 

Delivery

Delivery times are estimates only and may vary.

Please refer to our Shipping Policy for full details.
 

FurFix® is not responsible for delays caused by couriers, weather conditions, strikes or circumstances beyond our control.
 

Returns & Refunds

Please refer to our Refunds & Returns Policy for full details.
 

Your statutory rights under UK consumer law are not affected.
 

Product Use

FurFix® products are intended for use on dogs only and should be used in accordance with the instructions provided.
 

Customers are responsible for checking ingredients and suitability before use.
 

If irritation occurs, discontinue use and seek veterinary advice if necessary.
 

Intellectual Property

All content on this website, including logos, product names, branding, text, graphics and images, is the property of FurFix® or its licensors and may not be copied, reproduced or used without permission.
 

Limitation of Liability

To the fullest extent permitted by law, FurFix® shall not be liable for indirect, incidental or consequential losses arising from the use of our products or website.
 

Nothing in these Terms excludes liability where it cannot legally be excluded.
 

Privacy

Please refer to our Privacy Policy for information on how we collect and process personal data.
 

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
 

Contact Us

Email: hello@getfurfix.com

Website: www.getfurfix.com