Last Updated: 1st June 2026
 

At FurFix®, we are committed to protecting your privacy and handling your personal information responsibly.
 

Who We Are

FurFix® is a trading name of Enkay Academy Ltd.
 

Website: www.getfurfix.com
 

Information We Collect

We may collect the following information when you use our website:

• Name

• Email address

• Billing and delivery address

• Telephone number

• Order history

• Payment information (processed securely through our payment providers)

• Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Deliver products and services

• Respond to enquiries

• Provide customer support

• Improve our website and customer experience

• Send marketing communications where you have given consent

Marketing

If you choose to join our mailing list, we may send you updates, promotions and news about FurFix® products and services.
 

You can unsubscribe at any time using the unsubscribe link in our emails.
 

Payment Information

We do not store your full payment card details. Payments are processed securely through trusted third-party payment providers.
 

Sharing Your Information

We only share your information where necessary to operate our business, including:

• Payment processors

• Delivery and courier services

• Website and e-commerce providers

• Professional advisers where legally required
   

We do not sell your personal information to third parties.
 

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
 

You can manage cookie preferences through your browser settings.
 

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.
 

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Commissioner's Office (ICO)
   

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: hello@getfurfix.com

Website: www.getfurfix.com
 

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.